What To Know
- This guide will provide you with step-by-step instructions on how to cancel your Pipedrive trial, whether you’re using the web app or the mobile app.
- If you cancel your Pipedrive trial before the end of the trial period, you will not be charged.
- If you cancel your trial after the trial period has ended, you will not be eligible for a refund.
If you’ve tried Pipedrive and decided it’s not the right fit for your business, you’ll need to cancel your trial to avoid being charged. This guide will provide you with step-by-step instructions on how to cancel your Pipedrive trial, whether you’re using the web app or the mobile app.
How to Cancel Pipedrive Trial via Web App
1. Log into your Pipedrive account. Go to the Pipedrive website and enter your login credentials.
2. Click on your profile picture in the top-right corner of the screen.
3. Select “Settings” from the drop-down menu.
4. Click on the “Subscription” tab in the left-hand sidebar.
5. Scroll down to the “Cancel Subscription” section.
6. Click on the “Cancel Subscription” button.
7. Confirm your cancellation by clicking on the “Yes, cancel my subscription” button.
How to Cancel Pipedrive Trial via Mobile App
1. Open the Pipedrive app on your mobile device.
2. Tap on the “Menu” icon in the top-left corner of the screen.
3. Select “Settings” from the menu.
4. Tap on the “Subscription” tab.
5. Scroll down to the “Cancel Subscription” section.
6. Tap on the “Cancel Subscription” button.
7. Confirm your cancellation by tapping on the “Yes, cancel my subscription” button.
What Happens After You Cancel Your Trial
Once you cancel your Pipedrive trial, your account will be downgraded to the free plan. You will still have access to your data, but you will lose access to premium features such as custom fields, advanced reporting, and integrations.
Can I Cancel My Trial Before It Ends?
Yes, you can cancel your Pipedrive trial at any time before the end of the trial period. You will not be charged for any unused time.
Will I Get a Refund if I Cancel My Trial?
If you cancel your Pipedrive trial before the end of the trial period, you will not be charged. If you cancel your trial after the trial period has ended, you will not be eligible for a refund.
What if I Want to Reactivate My Trial?
If you change your mind and decide you want to continue using Pipedrive, you can reactivate your trial by contacting Pipedrive support.
Frequently Asked Questions
1. How do I know if my trial has been canceled?
You will receive an email confirmation from Pipedrive when your trial has been canceled.
2. What happens to my data if I cancel my trial?
Your data will still be available on the free plan. However, you will lose access to premium features such as custom fields, advanced reporting, and integrations.
3. Can I cancel my trial over the phone?
No, you cannot cancel your Pipedrive trial over the phone. You must cancel your trial through the web app or the mobile app.
4. What if I have any other questions about how to cancel my Pipedrive trial?
You can contact Pipedrive support for assistance.
