What To Know
- Deleting your account is a straightforward process that can be completed in a few simple steps.
- If you’re a paid Hubspot user, you must cancel your subscription before deleting your account.
- Once your account has been deleted, Hubspot support will send you a confirmation email.
Deciding to part ways with Hubspot? Deleting your account is a straightforward process that can be completed in a few simple steps. This comprehensive guide will walk you through the necessary procedures, ensuring a seamless and hassle-free account removal.
Step 1: Back Up Your Data
Before proceeding with the deletion process, it’s crucial to back up any important data that you may need in the future. Export your contacts, deals, and other valuable information to prevent permanent loss.
Step 2: Disable Connected Integrations
Disconnect any third-party integrations or apps linked to your Hubspot account. This ensures that no residual data remains connected after deletion.
Step 3: Cancel Your Subscription
If you’re a paid Hubspot user, you must cancel your subscription before deleting your account. Navigate to the “Billing” section in your settings and follow the cancellation instructions.
Step 4: Contact Hubspot Support
Once you’ve completed the above steps, reach out to Hubspot support via email or phone. Request that they permanently delete your account. Provide them with the following information:
- Your Hubspot account email address
- Your company name
- A brief reason for account deletion
Step 5: Verify Your Request
Hubspot support will verify your request and confirm the deletion process. They may require additional verification, such as a phone call or email confirmation.
Step 6: Wait for Account Deletion
Hubspot typically processes account deletion requests within 24-48 hours. During this time, your account will be inaccessible.
Step 7: Final Confirmation
Once your account has been deleted, Hubspot support will send you a confirmation email. This email will serve as proof of account deletion.
What Happens After Account Deletion?
- All data associated with your Hubspot account, including contacts, deals, and emails, will be permanently deleted.
- You will no longer have access to Hubspot’s features or services.
- Any connected integrations or apps will be disconnected.
Alternative Methods for Account Removal
In addition to the standard deletion process, there are alternative methods for removing your Hubspot account:
1. Archival
You can archive your Hubspot account instead of deleting it. This allows you to preserve your data while making your account inaccessible.
2. Data Export
If you only need to remove specific data, you can export it using Hubspot’s data export tool. This option allows you to retain your Hubspot account while selectively removing unwanted data.
Do’s and Don’ts of Account Deletion
Do’s:
- Back up your data before deletion.
- Cancel your subscription if applicable.
- Contact Hubspot support to initiate the deletion process.
- Verify your request through email or phone.
Don’ts:
- Delete your account without backing up your data.
- Ignore Hubspot support’s request for verification.
- Attempt to delete your account multiple times.
What People Want to Know
Q: How long does it take to delete my Hubspot account?
A: Typically 24-48 hours after Hubspot support verifies your request.
Q: Can I recover my account after deletion?
A: No, account deletion is permanent and irreversible.
Q: What happens to my contacts after account deletion?
A: All contacts associated with your account will be deleted.
Q: Can I archive my account instead of deleting it?
A: Yes, archival allows you to preserve your data while making your account inaccessible.
Q: How do I export specific data from my Hubspot account?
A: Use Hubspot’s data export tool to selectively remove unwanted data.
