What To Know
- ELVOX intercom systems provide a convenient and secure solution for seamless communication, offering a wide range of features to meet your specific needs.
- When prompted, enter the intercom extension number to connect the call to your intercom system.
- Contact your system administrator or refer to the user manual for instructions on changing the extension number.
Effective communication is the cornerstone of any modern home or business. ELVOX intercom systems provide a convenient and secure solution for seamless communication, offering a wide range of features to meet your specific needs. This comprehensive guide will empower you with the knowledge and step-by-step instructions on how to use ELVOX intercom, unlocking the full potential of your communication system.
Call and Answer with Ease
Making a Call
1. Pick up the handset: Lift the handset from the intercom station.
2. Dial the extension: Enter the extension number of the desired party using the keypad.
3. Press the call button: Press the call button to initiate the call.
Answering a Call
1. Lift the handset: When the phone rings, pick up the handset to answer the call.
2. Press the talk button: Press the talk button to start speaking.
3. Hang up: When finished, hang up the handset to end the call.
Advanced Call Management
Intercom Calls
Intercom calls allow you to communicate with other intercom stations within your system.
1. Dial the intercom extension: Enter the intercom extension number using the keypad.
2. Press the call button: Press the call button to initiate the call.
External Calls
ELVOX intercoms can also be connected to a landline or VoIP service, enabling you to make and receive external calls.
1. Dial the external number: Enter the external phone number using the keypad.
2. Press the call button: Press the call button to initiate the call.
3. Dial the intercom extension: When prompted, enter the intercom extension number to connect the call to your intercom system.
Door Access Control
Opening the Door
1. Press the door release button: Locate the door release button on the intercom station.
2. Enter the code: If required, enter the access code using the keypad.
3. Press the door release button again: Press the door release button to unlock the door.
Granting Access Remotely
If your intercom system supports remote access, you can grant access to visitors from anywhere.
1. Open the mobile app: Launch the ELVOX mobile app on your smartphone.
2. Select the intercom: Choose the intercom system you want to control.
3. Tap the door release button: Tap the door release button to unlock the door remotely.
Additional Features
Voicemail
ELVOX intercoms can store voicemails for missed calls.
1. Listen to voicemails: Press the voicemail button on the intercom station.
2. Select a voicemail: Use the keypad to select the desired voicemail.
3. Play the voicemail: Press the play button to listen to the message.
Call Forwarding
You can forward calls to another extension or external number.
1. Access the intercom menu: Press the menu button on the intercom station.
2. Select call forwarding: Navigate to the call forwarding option.
3. Enter the forwarding number: Enter the extension number or external phone number to forward calls to.
Privacy Mode
Privacy mode allows you to mute the intercom for specific extensions.
1. Access the intercom menu: Press the menu button on the intercom station.
2. Select privacy mode: Navigate to the privacy mode option.
3. Enable privacy mode: Select the extensions you want to mute.
Troubleshooting
No Dial Tone
1. Check if the phone line is connected properly.
2. Ensure the power supply is stable.
3. Contact your service provider for assistance.
Intercom Not Working
1. Check if the intercom station is connected to the main unit.
2. Reset the intercom system by unplugging it and plugging it back in.
3. Contact ELVOX technical support for further assistance.
Wrapping Up
By following these instructions, you can confidently navigate the features and functionalities of your ELVOX intercom system. Whether you need to make calls, control door access, or utilize advanced features, this guide provides the necessary knowledge to maximize your communication capabilities.
Frequently Asked Questions
Q: How do I change the intercom extension number?
A: Contact your system administrator or refer to the user manual for instructions on changing the extension number.
Q: Can I install the intercom system myself?
A: While some basic installations can be done by homeowners, it is recommended to consult a qualified electrician for professional installation.
Q: What should I do if my intercom system is malfunctioning?
A: Follow the troubleshooting steps outlined above. If the problem persists, contact ELVOX technical support or a qualified technician.
Q: How do I record a voicemail message?
A: Access the voicemail menu on the intercom station and follow the prompts to record a custom voicemail message.
Q: Can I use the intercom system to communicate with mobile devices?
A: Yes, ELVOX offers a mobile app that allows you to control the intercom system remotely and receive notifications.
