What To Know
- Another possible reason why you’re not hearing a sound when you receive a message is that your audio output device is not set correctly.
- If you’re still not hearing a sound when you receive a message, it’s possible that your Slack status is set to Do Not Disturb.
- If you’ve tried all of the above troubleshooting steps and you’re still not hearing a sound when you receive a message, there may be another issue causing the problem.
Slack is a popular business communication tool that allows teams to collaborate and share information. However, some users have reported that they don’t hear a sound when they receive a new message. This can be frustrating, as it can make it difficult to stay up-to-date on conversations.
There are several reasons why Slack may not be making a sound when you receive a message.
Notification Settings
The first thing to check is your notification settings. To do this, click on your profile picture in the top right corner of the Slack window and select Preferences. Then, click on the **Notifications** tab.
Make sure that the Sound option is enabled. You can also choose to have Slack play a sound for all messages, or only for @mentions and direct messages.
Do Not Disturb Mode
If your notification settings are correct, the next thing to check is whether you have Do Not Disturb mode enabled. This mode will silence all notifications, including sounds.
To check if Do Not Disturb mode is enabled, look for the moon icon in the top right corner of the Slack window. If the icon is gray, Do Not Disturb mode is enabled. Click on the icon to disable it.
Audio Output Device
Another possible reason why you’re not hearing a sound when you receive a message is that your audio output device is not set correctly.
To check your audio output device, click on the speaker icon in the bottom right corner of the Slack window. Then, select the Output Device option.
Make sure that the correct audio output device is selected. You may also need to adjust the volume settings for your device.
Browser Settings
If you’re using Slack in a web browser, your browser settings may be preventing you from hearing sounds.
To check your browser settings, open the browser settings menu and search for Notifications. Make sure that the **Allow sound** option is enabled.
You may also need to check the sound settings for your specific browser. For example, in Chrome, you can click on the three dots in the top right corner of the browser window and select Settings. Then, click on the **Privacy and security** tab and select **Site settings**.
Under the Notifications section, make sure that the **Allow sound** option is enabled for Slack.
Operating System Settings
Your operating system settings may also be preventing you from hearing sounds from Slack.
To check your operating system settings, open the Settings menu and search for Sound. Make sure that the **Output** device is set to the correct device and that the volume is turned up.
You may also need to check the sound settings for your specific operating system. For example, in Windows, you can click on the speaker icon in the bottom right corner of the taskbar and select Sounds. Then, click on the **Playback** tab and make sure that the correct audio output device is selected.
Slack Status
If you’re still not hearing a sound when you receive a message, it’s possible that your Slack status is set to Do Not Disturb.
To check your Slack status, click on your profile picture in the top right corner of the Slack window. Your status will be displayed next to your name.
If your status is set to Do Not Disturb, click on the status and select **Available** to change it.
Other Possible Causes
If you’ve tried all of the above troubleshooting steps and you’re still not hearing a sound when you receive a message, there may be another issue causing the problem.
Here are a few other possible causes:
- Your computer’s sound card may be disabled or not working properly.
- Your speakers may be turned off or not connected properly.
- There may be a problem with the Slack app or website.
If you’re still having trouble, you can contact Slack support for help.
Wrapping Up
If you’re not hearing a sound when you receive a message in Slack, there are several possible causes. The most common causes are incorrect notification settings, Do Not Disturb mode, or an incorrect audio output device.
By following the troubleshooting steps in this article, you should be able to fix the problem and start hearing sounds when you receive messages in Slack.
Answers to Your Questions
Q: Why doesn’t Slack make a sound when I get a message on my iPhone?
A: Make sure that your iPhone is not in silent mode and that the Slack app has permission to send notifications. You can check this by going to Settings > Notifications > Slack.
Q: Why doesn’t Slack make a sound when I get a message on my Android phone?
A: Make sure that your Android phone is not in silent mode and that the Slack app has permission to send notifications. You can check this by going to Settings > Apps & notifications > Slack > Notifications.
Q: Why doesn’t Slack make a sound when I get a message on my Mac?
A: Make sure that your Mac is not in silent mode and that the Slack app has permission to send notifications. You can check this by going to System Preferences > Notifications > Slack.
